Below we have compiled a list of the most commonly related issues you are likely to have with the site. Please follow the information in the relevant section, and if that fails to help you, please use the form at the bottom to contact us for further assistance.
 
Problems Joining
Question - I have not received any emails from you, so I cannot join!
Answer - If you have waited as much as 24 hours and you still haven't received a single email from us asking you to confirm your membership then it is likely that the email address you have entered is either invalid in which case you have spelt it wrong, or your email account is over quota - by which we mean is that the given storage capacity for you email account is full.
Question - I have received an email from you confirming my membership but have not been given any login details.
Answer - In the first email you receive from us there is a link contained within it. You must click on this link (or copy it into your browsers address bar) to confirm your membership, you will then receive a second email with details on how to access the members area of the site.
 
Problems Logging In
Question - I have forgotten my login details, can you let me know what they are?
Answer - If you go back to the homepage, and put your email address in the join now! box, and click join now! because you are already a member you will be reminded of your login details. In addition to this, we remind you how to access the members area of the site in each newsletter.
 

Form offline while we deal with spam issue. Many thanks for your patience.
 
 
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